Thank you for choosing Technovision Academy’s courses, workshops, and services operated by Technovision Academy.
1. Non-Cancellation and Non-Refundable
Once purchased, our courses, workshops, and services are considered non-cancellable and non-refundable. If we are unable to provide services then Refunds will be processed within 5–7 working days and the amount will be credited to the customer’s original payment method or bank account accordingly.
2. Batch Change or Candidate Name Transfer
You do have the option to request a batch change (for online and offline courses or workshops) or transfer the course or workshop enrollment to another candidate. The following conditions apply:
a. The completion certificate will be issued only once, in the name of the candidate who attends the entire course or workshop and successfully passes the required examination or completes the given assignment (as applicable).
b. For batch change or candidate name transfer requests, please contact us using the respective support email addresses provided in the FAQ section of the course or workshop.
c. Requests for batch change or candidate name transfer must be submitted at least 48 hours before the course or workshop’s scheduled start date. After this period, no changes to batch or candidate names will be permitted.
3. Absence Policy
If a candidate fails to attend the course or workshop, they will be marked as absent, and no extension of access beyond the specified validity of modules/lessons will be granted. In such cases, candidates are not eligible for a refund.
4. Discretion of Technovision Academy
Any batch transfers, refunds, or cancellations are solely at the discretion of Technovision Academy.
5. Technical Issues
If you encounter technical issues, please follow these steps:
a. Contact the respective support email addresses provided in the FAQ section of the course or workshop.
b. Our support team will assist you in resolving the technical issue within a minimum response time of 2 working days.
c. If we are unable to resolve the technical issue, a FULL refund will be initiated. This refund policy applies exclusively to technical issues.
By enrolling in our courses, workshops, or services, you agree to abide by the terms and conditions outlined in this refund policy. For any further inquiries or assistance, please contact us using the support emails mentioned in the FAQ section of the course or workshop.
